A Travellerspoint blog

Travel agents and advisors

Booking problems

In the past few years I used a "reputable" travel advisor which offered assistance in airline, accommodation and travel insurance bookings. I suggest not to use them for the main reason. If you book a room which appears cheaper it will always be of inferior quality or in a bad location. Hotel will not change and makes you to refer to the agent. The agent will never accommodate your claim and puts the blame on the hotel. If an agent booked you flight, accommodation and insurance and you inadvertadly made a mistake with dates on any of the bookings the agency will not alert you and you will lose your money. They will blame you for the mistake or the hotel and will refuse to acknowledge their responsibility for the lack of coordination. Any travel agents in town near you will do this and will correct when necessary. Best if you look at offers provided by "advisors" but go directly to the hotel or airline or insurance agent and carefully negotiate what you need. Thus you have a recourse. YOU WILL NEVER HAVE A RECOURSE WITH THESE LARGE FACELESS AND ELECTRONIC GIANTS!!! You will get the wrong booking, get into an overbooked situation, shoddy flight and useless travel insurance!! I also suggest to air all the problems you have had with such "trip advisors and agents"! Travel sometimes is once in a lifetime affair and this is what these agents take advantage of as you are not experienced and fall for the fraud and tricks! BE CAREFUL!!

Posted by onofigor 19:30 Comments (0)

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